location : ahmedabad
eligibility for manager:
any candidate with experience qsr(quick service restaurant) hotel or food industry , retail background with abasic knowledge of stock management, inventory, food cost, wastage.
experience: 2-5years
age limit : 18 -32 yrs
knowledge,skills & abilities:
· excellent communication &influencing skill
· result oriented
· financial awareness & understandingof p&l
· ability to strategize & analyzereports
· sales & marketing orientation
· planning & organizational skills
· building & developing highperformance team
· operating system & internet skills
· previous multiple-site supervisionexperience
qualifications:
· bhm graduate
duties & responsibilities:
financial:
· supervise cluster of outlets.
· maximize area sales performance anddrive profits.
· sales forecasting and apportioningtargets across teams.
· reviewing business performance in linewith budgetary control
· asset & equipment maintenance.
· salary costs for cafè level.
· analysis of sales: salary ratio in therespective area assigned.
· assuring the timely indent is done forall the cafes.
· wastage control measures.
· timely forecast of the stock in orderto ensure the smooth operations.
learning & development management:
· retention of manpower.
· manpower planning & translatingrequirements to hr periodically
· handling transfers & takeovers
· inspiring team & conduct employeeinitiative programs.
· appraise subordinates and performancemanagement.
· team development and growth.
· grievance handling & solvingissues.
· ensure the training certification ofteam members.
process and customer orientation:
· develop marketing & promotion ideasto increase walk-ins & sales.
· ensure smooth support functions andfurther integration with operation team.
· ensure all the customer complaints areresolved.
· analysis of customer databasecomplaints & drive the footfall in the cafes.
· competitor analysis
· vendor management.
· market intelligence.
· waste management
· statutory requirements
· cafè issue resolution.
· ensure the sops are followed throughout the cafes.
· fortnight team meetings to ensure theresolution of complaints.
· integrity & cost controllable.
authority:
· recruit team members
· issue c&c to cafè managers/asst.manager/ team members
· termination of team members
· confirmation / elevation of teammembers
contact details
monica rathod
9033019419